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FAQ: Sandals

How do I determine my sandal size?

Please use our Sandals sizing table (download) to determine the accurate and comfortable size of your sandals. The simple instructions are available for download on all product pages (Size Guide).

What is the patented X-Strap system?

Independent adjustment of heel, forefoot, and arch straps. Adapts perfectly to your individual foot, and to the type of activity.  –  X-Strap® Patent (U.S. Patent No. 5,561,919)

How do I clean and maintain my sandals?

To avoid odors we recommend washing the sandals in a washing machine or manually with a water temperature of up to 30 degrees Celsius (86 Fahrenheit). This does not apply to sandals with leather: Leather Gobi, Puerto, Oryx, and City Sport. You can also try to wash them with vinegar instead of a fabric softener.

We recommend washing the sandals with the Velcro straps closed to help prolong their functionality.
The sandals should be dried in the shade and open air.
Avoid exposure to intense heat, including the trunk of a vehicle parked in the sun for long periods of time.