Welcome to the Source Outdoor website
Our aim is to make your shopping experience more pleasant. To this end, these Terms of Service contain a simple summary of the most important things you should know about using the Source Israel website and shopping on it.
If you do not find the answers you are looking for, you are always welcome to write our customer service using the contact form on the website.
1.1 This website (in these Terms of Service: the “Website”) is a website providing interactive online service that is run by Source Human.Nature Ltd., Private Company No.: 516519295(in these Terms of Service: “Source”) on the Internet, and is intended to allow users to purchase the products offered by Source through the website (in these Terms of Service: the “Products”).
1.2 Execution of any action on the Website is subject to the provisions of these Terms of Service.
The term “action” in these Terms of Service refers to any purchase offer, registration for purchase, purchase, any registration, advertising, writing of a review or any response, expressing an opinion, and executing an active action on the Website except for reading.
1.3 By acting on this website, you confirm that you have carefully read the provisions of these Terms of Service, have understood the instructions and that you agree to accept the provisions of these Terms of Service.
1.4 These Terms of Service constitute an agreement between the Website and its users.
1.5 If you do not agree to any of the provisions in these Terms of Service, please refrain from performing any action on the Website.
1.6 Source is the registered owner of the website. Source’s contact information is as follows:
- Mailing address: 7 Tnufa St., Tirat Hacarmel, Attn. Ofir
- Email address: [email protected]
- Fax Number: 04-8571459
- Telephone number: 04-8136400
1.7 Source reserves the right to change these Terms of Service from time to time, without announcing this in advance. Any change in the provisions of the Terms of Service will take effect as soon as it is published on the Website within the Terms of Service. Therefore we recommend that you carefully reread the provisions of these Terms of Service before performing any action on the Website.
1.8 Only the statements in these Terms of Service will bind the Website and Source.
1.9 To the extent that there is any contradiction or discrepancy between any provision of these Terms of Service and other provisions, whether the other provision appears in the Website or not, but exists somewhere else, including a provision constituting information that is received from another source, the provision appearing in these Terms of Service will take precedence.
The precedence of the provisions of these Terms of Service over other provisions not appearing in these Terms of Service, in any such case contradiction or discrepancy, will also apply to cases in which the provisions of the Terms of Service were published earlier than the time of publishing the other provision.
The precedence of the provisions of the Terms of Service over any other provision that is not in the Terms of Service, in any such case contradiction or discrepancy, will also apply to circumstances in which the other provision, which is not in the Terms of Service, is a more specific provision than that in the Terms of Service, which is more general.
1.10 Some or all contents and applications of the Website and performing actions through it may appear and be presented through various forms of communication and media: the Internet, landline communication, cellular communication, television and/or any other means of communication and medium; the provisions of these Terms of Service apply to all communication channels and all media on which some or all of the contents and/or applications of the Website appear, mutatis mutandis.
1.11 Some or all of the contents of the website may be translated into different languages using various translation tools; such a translation, if made into different languages, is for the user’s convenience only, and only the Hebrew version of the contents of the Website bind Source.
1.12 Source makes efforts to make sure that the information displayed on this Website is complete and exact. However, inaccuracies and errors made in good faith may appear in it. Source will not bear any liability concerning such information. In addition, the Website may contain a link to websites or characteristics of third parties, including through advertisements, pictures, or information. The information on the Website may contain content of third parties that are not controlled by and/or related to Source. For the removal of doubt, Source will not be responsible in any form for third-party services or characteristics as set forth above. Source is allowed, at its sole discretion, to remove any link from the Website and/or add other links.
2.1 You are allowed to use the Website if you have an active email address that is accessible on the Internet and a valid credit card from an Israeli credit company that is under your name.
2.2 You declare, agree, and undertake to follow all of the following conditions:
2.2.1 Not to transfer, collect or use contents and/or details and/or any other information that appears on the Website, whether such information belongs to Source or any third party unless you have received prior written approval from Source.
2.2.2 Not to upload to the Website illegal content, or pictures depicting violence, nudity (including partial), discrimination, offensive content, pornographic or sexually suggestive contents, contents that contain slander, bullying, harassment, abuse, threats, impersonation or intimidation of persons or entities, private or secret information. Source will be allowed to end your use of the Website immediately if it violates the foregoing or denies you any use of the Website in the future.
2.2.3 Not to make any use of the Website for any purpose that is illegal, offensive or in a manner that will interfere with, disrupt, alter, destroy, damage, restrict, prevent or influence in any other way the correct operation of the Website in any way, including but not limited to viruses, worms, Trojan horses, spyware, malware and any other destructive or disruptive means or technology.
2.2.4 You are allowed to use the services of the Website for legal purposes only as provided for by law, by these Terms of Service, in good faith, for your personal use only, and not for any other purpose, including but not limited to for resale and/or display without a permit on other websites and/or making purchases whose goals include fraud and/or performing any act and/or omission that may harm the Website and/or its correct activity and/or third parties.
2.3 Notwithstanding the foregoing, Source is allowed not to allow you to use the Website, whether such use has been approved or not, at its sole discretion, without having to explain and/or giving advance notice.
Without prejudice to the entirety of the foregoing, we should explain that denying the user the ability to use the Website will usually occur for reasons such as invalid means of payment, providing incorrect information, harm to Source, the Website or harm another user.
The purchase process
3.1 The purchase process begins with the confirmation of and consent to these Terms of Service. The user must fill in his personal information, including credit card information (in these Terms of Service: the “Order Form”). After filling in the information in the Order Form and checking to confirm the purchase, a notice of completion of the order will appear.
To ensure the efficient, fault-free execution of the purchase, you must make sure to provide all the information required in the Order Form exactly.
If erroneous information is provided in the Order Form when making a purchase, it cannot be guaranteed that the Products and/or services will reach the destination that you stated in the Order Form.
The responsibility for filling in the information in the Order Form is assumed by you only. Source is not responsible for the input of erroneous information or any faults that result from doing so, and will not bear any consequence related thereto.
3.2 Upon completing the sale process, a document containing the details of the transaction as required by law will be sent to your email address (in these Terms of Service: the “Transaction Details Document”).
3.3 Source reserves the right to cancel an order in any case of submitting false, partial or inaccurate information.
3.4 Source will have products shipped by the information that you provided in the Order Form that you filled.
3.5 The purchase on the Website will be made subject to confirmation of the transaction by your credit company or by PayPal. If the transaction is not being approved by the credit company, your account will not be billed for the transaction. Source is not responsible for erroneous inputted information.
3.6 The quantity of products offered for sale on the Website is not constant and may change from product to product and from time to time, without Source having any duty to explain. In the case of the number of products being limited, the purchase will be made by users on a first come first serve basis, while stocks last.
3.7 Due to an error on the Website, some products may be listed as being in stock despite actually being sold out. In such a case, if you have made the purchase transaction, Source will refund you for the full sum of payment you have made within the time required by law, but other than that you will not be entitled to any compensation.
The Products and their prices
4.1 The pictures shown on the Website are for illustrative purposes only and there may be variations between the appearance and specification of the Products as they appear in the picture and the actual products. If an error has occurred, such as in the product description or price, this will not bind Source, and in any case, Source will not assume any responsibility for the value of the purchased product, or for any indirect and/or consequential damage. Without derogating from the foregoing, it is agreed and clarified that Source will make its utmost efforts to display pictures and information that are as accurate as possible.
4.2 Sale through the Website is subject to the existing inventory in Source’s stores. The Company does not undertake to keep at any time an inventory of all models and/or products whose pictures appear on the Website.
4.3 All prices of the Products as shown on the Website are quoted in USD/EURO/GBP. The prices do not include any VAT and do not include shipping fees.
4.4 Source attempts to make sure to update the product prices and shipping fees on the Website in real-time (hereinafter: the “Prices”). However, the prices are updated from time to time, meaning that difference may appear between the price at the time of adding a product to the shopping cart and completion of the order process. If the prices are updated before the order process has been completed, you will be charged according to the updated prices. For the removal of doubt, Source will not bear any responsibility that arises from and/or is related to the said price differences.
4.5 Source is allowed to update and change the prices without any need for advance notice, at its sole discretion. The binding price is the one appearing on the website when completing the order process.
4.6 Source is allowed to advertise and/or offer you special offers and/or discounts and any other benefit in the conditions that it has prescribed, at its sole discretion. Source will be allowed to terminate any such benefit immediately and without advance notice.
4.8 It is clarified that in the case of returning an item that has been purchased at a discount / under a special offer or using a coupon, the amount that will be refunded will be the amount that you actually paid after the discount/benefit. No refund will be given for coupons.
5.1 If you have a voucher that is intended for purchase on the Website, you are entitled to receive the product from Source subject to all the information about you on the voucher being identical to the information that you entered on the Website at the time of purchase.
5.2 The transaction conditions using the voucher are by and subject to the conditions included on the voucher, without derogating from the provisions of these Terms of Service.
5.3 Except for a “gift” voucher, you are entitled to transfer or give away or sell a voucher to another person.
5.4 A voucher is valid until the expiry date indicated on the voucher. You are not allowed to use or receive any refund for an expired voucher.
5.5 You are not allowed to convert a voucher into money, cash, or credit.
5.6 You are not allowed to realize a voucher partially.
Cancellation of a transaction and return of goods
6.1 Source considers providing its customers’ service to the highest possible standard to be of supreme importance. As a result of this, Source provides its website customers inter alia an extension for the period for returning goods and exchanges without cancellation fees. While under the Consumer Protection Law a 14 day period is prescribed, Source provides its website customers a period of thirty days from the time of receipt of the product to return and exchange goods without cancellation fees. You are allowed to cancel a transaction for the purchase of products that you made via the Website (respectively “user” and “transaction”) only by the aforesaid extended period and according to the other provisions of the Consumer Protection Law 5741-1981 (in these Terms of Service: the “Consumer Protection Law”). This Section 6 states, in summary, all the Terms of Service for return of goods and cancellations, which are subject to all other provisions of the Consumer Protection Law. In any case of contradiction and/or discrepancy between the statements in this Section 6 below and binding provisions of the Consumer Protection Law, the binding provisions of the Consumer Protection Law will take precedence.
6.2 Manner of cancellation of the transaction
You are allowed to cancel a transaction by sending a cancellation notice in one of the following ways (the “Cancellation Notice”):
6.2.1 By sending an email message to the address [email protected]
6.2.2 By directly contacting the Website’s customer service by sending a message from your user account on the Website;
6.2.3 By directly contacting the Website’s customer service by calling the telephone desk whose information appears on the Website;
6.2.4 By sending a registered mail to Source’s address: 7 Tnufa St., Tirat Hacarmel, Attn. Ofir.
6.2.5 By sending a fax message to number 04-8571459
6.3 Dates and conditions for cancellation of the transaction – general
You are allowed to cancel a transaction, for any reason, during the period beginning on the day of executing the transaction to the thirtieth day after receiving the product, or until the fourteenth day after receiving the document containing the details enumerated in Section 14C(B) of the Consumer Protection Law, whichever the later.
6.4 Transactions that cannot be canceled
The provisions of Section 6.2 above and the provisions of Section 6.5 below will not apply to transactions for purchasing products that have been specially manufactured for you;
6.5 Dates and conditions for cancellation of a transaction – a user who is a person with a disability, senior citizen or new immigrant
6.5.1 In this Section 6.5 the following definitions will apply:
- “Person with a disability” – as defined in the Equal Rights for Persons with Disabilities Law 5758-1998.
- “Senior Citizen” – a person who is 65 years old or older.
- “New immigrant” – a person who was issued an immigrant card or eligibility certificate less than five years ago.
6.5.2 If you are a person with a disability, a senior citizen, or a new immigrant, you are entitled to cancel a transaction within four months of the day of executing it, from the day of receiving the product that is the object of the transaction or from the day of receiving the document containing the details enumerated in Section 14C(B) of the Consumer Protection Law, as relevant, whichever the later, as long as the engagement in the transaction included a conversation between you and the Website’s agents, including a conversation by electronic communication.
6.5.3 The provisions of Section 6.5 above will not apply to the transactions enumerated in Section 6.4 above.
6.5.4 If you are a person with a disability, a senior citizen or new immigrant, and you are interested in canceling a transaction, the Website’s agents are allowed to demand that you show them a document proving that you are a person with a disability, a senior citizen or a new immigrant. By the said requirement, you will show the Website’s agents one of the documents enumerated in Section 14C1(D) of the Consumer Protection Law, as relevant, you provide them a copy of that document, including by electronic communication or facsimile.
6.6 Transaction cancellation results
6.6.1 Cancellation due to a defect or unsuitability
If you have canceled a transaction under Sections 6.2 or 6.5 above due to a defect in the product that you have purchased, or due to a discrepancy between the product you have purchased and the information that you were provided under Sections 14A(A) and (B) or 14C(A) and (B) of the Consumer Protection Law, or due to the product that you purchased not being shipped as scheduled, the following provisions will apply:
188.8.131.52 Source will refund you w/in 14 days of the day of receiving the cancellation notice the part of the transaction price that you paid, will cancel your charge owing to the transaction and will provide you a copy of the notice of cancellation of the said charge and will not charge you any cancellation fee.
184.108.40.206 If you have received the product that you have purchased within the execution of the transaction, you will make the product available to Source at the place at which the product was delivered to you and you will announce this to Source.
6.6.2 Cancellation that is not due to defect or discrepancy
If you have canceled a transaction under Sections 6.2 or 6.5 above other than for the reasons enumerated in Section 6.6.1 above (defect or discrepancy), the following provisions will apply:
220.127.116.11 Source will refund you, within 14 days of the day of receipt of the cancellation notice, the part of the transaction price that you paid; your charge for the transaction is canceled and you will receive a copy of the notice of cancellation of the said charge, and you will not be charged any amount as a cancellation fee.
18.104.22.168 If you have received the product that you have purchased, you must return it to Source at Source’s business premises, and the same applies to a product that you have received following executing the transaction.
6.7 The product is to be returned in its original, packaging without damage or defect of any kind to the product and its packaging.
6.8 Cancellation of the transaction by Source
Source is allowed to cancel a transaction or sale, in part or in full, in the following cases:
6.8.1 If any of the sections of these Terms of Service and/or any binding document and/or any of the service conditions offered by the site has been breached;
6.8.2 If it is discovered that you entered erroneous information when registering for the Website and/or making the order;
6.8.3 If an act or omission that may damage the Website and/or any third parties, including customers, employees and suppliers of the Website, has been committed;
6.8.4 If your use of the Website is or allows and/or encourages and/or assists in the commission of an act that appears to be illegal under the laws of the State of Israel;
6.8.5 When you have an overdue debt to Source;
6.8.6 If there has been an error, including a typographical error and/or communication fault and/or any other technical fault that has garbled the product price and/or the item description on the Website and/or in the shipment of the product;
6.8.7 In the case of impediment and/or delay owing to force majeure, including but not limited to belligerent action, hostility, terrorism, cyber sabotage, an intentional or unintentional malfunction on the Website of the store, strikes and lockouts, unusual natural occurrences, faults in credit card clearing and any other cause that is not the result of an act or omission of the Website;
6.8.8 In the case of concern that the purchase is being made as a wholesale purchase or for resale by you or by any agent of yours;
6.8.9 If the product is out of stock after or before the sale was made (but before shipping it). If the order has been canceled as set forth, Source will not be responsible and will not bear any damage that you and/or any third party has sustained, including but not limited to damage owing to the purchase of the product by a third party at a higher price;
6.8.10 When Source has a concern that the consideration for the purchase will not be received and/or your credit card has been blocked and/or restricted for use in any way.
6.8.11 Without derogating from the foregoing, Source is allowed not to approve an order for additional reasons at its sole discretion.
7.1 Source may offer to ship you the Products that you purchase by the shipping conditions stated on the purchase page of the product/s.
7.2 Source will be allowed to charge you shipping fees for the shipment of the product purchased on the Website, which may be done using various means of delivery (mail, pickup from lockers and stores, courier and more), including by various distribution companies and/or by Israel Post, at Source’s discretion.
7.3 Source is not responsible for delays of the forwarding company and/or Israel Post, as the case may be, and in any case will not be responsible for a delay in delivering the shipment in circumstances that constitute force majeure and/or in other circumstances that are not under its control, such as strikes and/or malfunctions, including but not limited to malfunctions in the computer and/or telephone system and/or in the email service. Delays in delivery dates of up to three business days may also occur due to a backlog of orders and shipments at the time of special sale days on the Website. Such delays are not under the responsibility of Source and you will have no argument against Source on that matter. The shipment will be delivered only after completion of the purchase process, i.e. after the order has been entered into the website system, according to the defined times, and on the condition that the credit company has approved the transaction, and you have been sent you a verification notice accordingly.
7.4 In the case of you permitting leaving the shipment on your doorstep or in an electricity meter cupboard, Source will not be responsible for any damage and/or other loss or indirect or consequential damage of any type sustained by the shipment as a result.
7.5 A change in the manner of sending after executing an order will be possible by sending a contact form on the Source website within an hour of the date of completing the order, during the customer service activity hours.
7.6 The shipments will be made to regions that the outside forwarding company and/or Israel Post reaches, as the case may be, according to the shipping method that you chose when making the order and subject to the policy of the forwarding company and/or Israel Post, including on the matter of the commitment to the shipment date.
7.7 In areas with restricted access as far as the forwarding company and/or Israel Post is concerned, as the case may be, Source and/or the forwarding company will be allowed to deliver the shipment to you in a nearby, acceptable location, by advance arrangement therewith. Without derogating from the foregoing, you are responsible for making sure that at the time of making the order, the package may be sent to the requested address. It should be clarified that these conditions will also apply in the case of you being allowed to return the product at the place at which you received it, as outlined in this section above, in which case you will have to arrive at the town or post office from which the product may be sent by mail and/or by a distribution company, in which case you will have no argument against Source.
7.8 The delivery dates set forth above do not apply to items that are out of stock. In cases in which a product that appears on the website has sold out and this is discovered only after making the purchase, Source will contact you, you will not be charged for the transaction and the order will be canceled. For the removal of doubt, Source will not be obliged to sell the product, and you will no argue and/or claim on this matter for any type of direct and/or indirect damage that you and/or a third party has sustained, subject to Source refunding you the entire amount you have paid if you have paid Source, and/or will cancel the charge if made.
7.9 It is clarified that Source’s service on the Website and/or the Terms of Service will not be considered as an irrevocable offer to sell products, your order will be considered as an offer and acceptance will be made at the time of actual delivery.
Secrecy and privacy
8.1 You have no duty to provide any information about yourself, but refraining from providing information that is required in the registration and sale processes on the Website may result in an inability to complete a transaction.
8.2 Source will not forward your information to any third party without your advance written approval, except to third parties such as subcontractors or related companies of Source, which need to receive this information as a result of the actions that you have performed on the Website. In addition, Source will be allowed to provide information about you in cases of Source being demanded to do so by law, the instruction of any tribunal, and/or within legal action of any kind, including to protect its rights and/or assets and/or for other justified reasons.
8.3 Since it is an online environment in which complete security is impossible, you will be solely responsible for all information that you provide on this Website.
8.4 Source will make reasonable, acceptable efforts to keep information that you have provided secret.
8.5 Source will not bear any responsibility for damage, loss of profits, reputational damage, reliance, expense, breach of contract and the like, direct and/or indirect, which have been sustained, if and to the extent sustained owing to infringement of the secrecy of information that you have provided, including in the case of leak of payment means information.
8.6 It is clarified that Source will be allowed to send you, if you have given your consent to do so, email and/or text messages containing information whose purpose is to encourage you to purchase a Source product or service, which meet the definition of an “advertisement” according to Amendment 40 to the Communication Law (Telecommunication and Transmissions), 5742-1982. In addition, Source will be allowed to send you, if you have given your consent to do so, an email or text message, which may contain updates on various subjects that are not of an advertising nature, such as details on executing a transaction. You are allowed to inform Source at any time of your wish to have your address removed from Source’s mailing list, by sending a message to [email protected]
8.7 Source is allowed to use information about you that has been collected within the reading of actions that you have performed on the Website, for provision of the services on the Website and executing transactions, for creating a single sign-on mechanism for you for use of the services offered on websites and applications operated by Source, and for internal purposes, such as aggregate information analysis on your purchase and behavioral patterns, and/or for investigating complaints and/or criticisms, including using cookies. You are allowed to reconfigure your browser to decline all cookies or warn of cookies that are being sent to you. Despite this, you must note that some parts of the Website may fail to function properly if you refuse to accept cookies.
8.8 Source is allowed to forward information about you to third parties, such as subcontractors or related companies, for the purposes set forth above.
8.9 Source will answer any request to disclose information about you, including personal information and private information, if submitted by due process, such as by a search order, court order, and the like.
9.1 Source is not responsible for the use that you make other than by the instructions of the manufacturer and/or Source, including laundry instructions and/or any other instruction pertaining to the use of the product that you have purchased.
9.2 You are requested to inspect the product as soon as you receive it and inform Source if the product received is defective or is significantly different from that appearing on the Website.
9.3 In any case, Source will assume no responsibility for any cost exceeding the value of the purchased product or any indirect and/or consequential damage.
9.4 Source reserves the right to terminate the activity of the Website at any time, for any length of time, for maintenance, owing to the closing of the Website, and for any other purpose or reason. The said termination of activity (temporary or permanent) will not require advance notice or giving any explanation to any party.
9.5 Source is not responsible and will bear no direct or indirect responsibility for any damage, direct or indirect, consequential or special, loss of profits, loss of income, expense, reputational damage, reliance, breach of contract, tort, and the like, which has been sustained, if and to the extent sustained by you or any third party, for any reason, in (direct or indirect) relation to the Website, the use thereof, or owing to purchase through it other than by the provisions of these Terms of Service, or owing to the termination of activity of the Website (temporarily or permanently).
9.6 Without derogating from the foregoing to the extent that an external link appears on the Website, Source will not be responsible in any way, directly or indirectly, for the contents of that link, the information published therein, pictures appearing therein, reliance on any of the foregoing, or any damage, expense or loss of profit, direct and/or indirect, which has been sustained as a result of and/or in relation to that external link.
9.7 Without prejudice to the entirety of the foregoing, it is clarified that owing to technical faults and/or the need to maintain the Website, purchases that you try to make may not be completed. You are requested to be aware of this and by performing an action on the Website, you assume full responsibility for any damage, reliance, expense, loss of profits, and other such consequences that such malfunctions may have.
Unauthorized use of the Website
10.1 No unauthorized use of this Website is permitted.
10.2 Without prejudice to the entirety of the foregoing, you may not distribute, copy, duplicate and/or show the content of the Website, including but not limited to any picture appearing on the Website, on other websites, or other publications, without advance written approval from Source, including the prohibition of the use of framing techniques and automated data mining tools.
10.3 You may not use the logo of Source, any copyrights, and/or intellectual property of Source without prior written approval from Source.
Copyrights and trademarks
11.1 All contents on this Website are the exclusive property of the Course or are used with the explicit permission of the copyright holders and/or trademark holders. Any copying, distribution, transmission, advertising, linking or other modification of this Website or any content thereon without explicit written permission from Source is strictly forbidden. Use by you or by any other user of the Website and/or its contents will not confer you or other users of the Website any intellectual property right to the Website and/or to its contents, except for the right to use the Website and/or its contents by the provisions of these Terms of Service.
11.2 Any breach of the provisions of these Terms of Service may result in infringement of copyright, trademark, or another intellectual property right that will expose the infringer to civil lawsuits and/or criminal prosecution.
11.3 This Website contains information, content, and material that are protected by copyrights, trademarks, and other intellectual property rights, including but not limited to text, programs, images, music and video, artwork and sound, and any content of the Website.
11.4 Source is the copyright holder of the content, the order of selection, coordination, and promotion of the content of the Website, and no party is allowed to alter, publish, transmit, participate in the transfer or sale of, create derived art or utilize in any other way the content, in part or in full.
11.5 Source is not obliged to provide you or other users of the Website marks or anything else that may help you or other users establish whether the material in question is protected by copyrights or trademarks.
Governing law and jurisdiction
12.1 The law applying to all matters related to this Website is Israeli law only.
12.2 In any case of dispute, the courts of the Haifa District will have sole jurisdiction to hear the claim.
12.3 It is clarified that everything stated in Sections 12.1-12.2 above also applies to a user who is not a resident and/or citizen of Israel, and in no case will any argument that Israel is not a forum conveniens and/or that any foreign law must be applied to an engagement that is related to this Website will be heard.