Source Commercial Warranty Policy

Source sandals include a two-year manufacturer warranty.
Hydration bladders, packs, and backpacks are supported by a manufacturer warranty for a 24 month period from the date of purchase.
Urban sandals, water bottles, and the cooking kit are supported by a manufacturer warranty for a 12 month period from the date of purchase.
Flip-flops and accessories are not covered by warranty.
The manufacturer warranty covers manufacturing defects in materials and workmanship.
Source will repair or replace products covered by the manufacturer warranty at its discretion.
Source outlet products carry a 3 months warranty.
Items purchased at our internet store : To be eligible for a manufacturer warranty, proof of purchase must be provided along with the submission for repair / replacement. Repair by anyone other than SOURCE voids this warranty
Items purchased at SOURCE authorized seller : Warranty is exercised just and only via point of purchase of authorized seller and according to their instructions. Repair by anyone other than authorized seller’s approved agent voids warranty
Items not purchased at authorized seller or our internet site do not carry a warranty

Care and storage instructions for Source sandals

To ensure long sandals life, wash them in cold water or a washing machine at a temperature not exceeding 30 degrees
he sandals should be washed with the scotches (hook and loop) closed in order to maintain their longevity

Non-compliance with one of these instructions removes the warranty from the sandals immediately

The sandals should be washed and dried

Bags should be washed by hand and air-dried hanging in the shade. There is no warranty on bags that have been machine washed

Claims are handled through point of purchase